Privacy Policy

California / CPRA-ready

Effective Date: May 12, 2026

This Privacy Policy explains how La Visual, Inc. (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you visit or make a purchase from https://lavisualstudios.com (the “Site”).

1. Information We Collect

We may collect:

A. Identifiers

  • Name, email address, phone number

  • Shipping/billing address

  • Account login information (if you create an account)

B. Commercial Information

  • Products viewed, added to cart, purchased

  • Order history and return/exchange requests

C. Payment Information Payments are processed by third-party payment processors.
We typically do not store full payment card numbers.

D. Internet/Device Information

  • IP address, device identifiers, browser type

  • Usage data (pages viewed, clicks, referring pages)

  • Approximate location (derived from IP)

E. Communications

  • Messages and content you send us (including photos if you contact support)

2. How We Use Information

We use personal information to:

  • operate the Site and process transactions

  • fulfill orders and provide customer support

  • communicate about orders and updates

  • send marketing communications (you can opt out)

  • detect fraud and protect Site security

  • improve the Site and marketing performance

  • comply with legal obligations

3. How We Share Information

We may share personal information with:

  • Service providers (payment processors, shipping carriers, customer support tools, email/SMS tools, analytics providers, and Squarespace as our website platform)

  • Advertising/measurement partners (to measure and improve ads, subject to your choices)

  • Legal/compliance (to comply with law or protect rights)

  • Business transfers (merger, acquisition, or sale of assets)

4. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies for essential functions, analytics, and advertising/measurement. You can manage cookies via browser settings and any cookie preference tools we provide.

5. Your Choices

  • Email marketing: unsubscribe via the link in emails or contact us.

  • Cookies: adjust browser settings and cookie tools (if available).

  • California opt-out rights: see below.

6. California Privacy Rights (CPRA)

If you are a California resident, you may have the right to:

  • Know/Access what personal information we collect and obtain a copy

  • Delete personal information (subject to legal exceptions)

  • Correct inaccurate personal information

  • Opt out of “sale” or “sharing” of personal information (as defined by CA law)

  • Not be discriminated against for exercising these rights

Sale/Sharing: We do not sell personal information for money. If we use third-party advertising/analytics tools (e.g., pixels), certain data sharing may be considered “sharing” for cross-context behavioral advertising under California law.

Opt-Out: You can opt out by contacting us at info@lavisual.com and/or using a “Do Not Sell or Share My Personal Information” link if we provide one in the Site footer.

Global Privacy Control (GPC): Where legally required, we will treat a detected GPC signal as a request to opt out of “sale/sharing.”

7. Submitting Requests

Email: info@lavisual.com Subject: “Privacy Request”

We may verify your identity before fulfilling a request. Authorized agents may submit requests with proof of authorization.

8. Data Retention

We retain personal information as necessary for order fulfillment, customer support, legal/accounting requirements, and dispute resolution.

9. Security

We use reasonable safeguards, but no method of transmission or storage is 100% secure.

10. Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes

We may update this Privacy Policy from time to time. The Effective Date indicates the latest version.

12. Contact

La Visual, Inc. 45 S Arroyo Pkwy. Pasadena, CA 91105 Email: info@lavisual.com